Terms and Conditions – Rudhva Healthcare Sdn. Bhd.
Introduction
Welcome to Rudhva Healthcare Sdn. Bhd. (“we”, “us”, “our”).
By accessing and using our website, you agree to comply with and be bound by these Terms and Conditions.
Please read them carefully before using our services or purchasing our products.
Use of Website
By using our website, you confirm that you are at least 18 years old or have obtained parental consent to use our site.
You agree to use this website only for lawful purposes and in a way that does not infringe the rights of, or restrict the use and enjoyment of this website by, any third party.
Product Information
We strive to ensure that all product descriptions, images, and details displayed on our website are accurate and up to date.
However, slight variations in packaging or formulation may occur due to continuous product improvement.
All product information is provided for general knowledge and should not replace professional medical advice.
Orders and Payments
All orders are subject to acceptance and availability.
We reserve the right to refuse or cancel any order at our discretion.
Prices are listed in Malaysian Ringgit (RM) and are subject to change without prior notice.
Payment must be completed before any order is processed or shipped.
Shipping and Delivery
We offer a flat rate shipping fee of RM10 within Malaysia.
Orders are processed within 1–3 working days, and delivery typically takes 2–5 working days for West Malaysia and 3–7 working days for East Malaysia.
We are not responsible for delays caused by courier services or unforeseen circumstances.
Returns and Refunds
Please refer to our Refund and Return Policy for detailed information on eligibility, conditions, and the refund process.
Refunds are not guaranteed and will only be considered under valid circumstances as outlined in our policy.
Intellectual Property
All content on this website, including text, graphics, logos, product names, and images, is the property of Rudhva Healthcare Sdn. Bhd. and is protected by copyright laws.
You may not reproduce, distribute, or modify any content without our written permission.
Limitation of Liability
Rudhva Healthcare Sdn. Bhd. shall not be held liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our website or products.
We are not responsible for any allergic reactions or skin sensitivities that may occur, as results vary by individual.
User Accounts
If you create an account with us, you are responsible for maintaining the confidentiality of your login credentials.
We are not liable for any unauthorized access or misuse of your account.
Third-Party Links
Our website may include links to third-party websites for additional information or convenience.
We are not responsible for the content, accuracy, or privacy practices of these external websites.
Changes to Terms
We may revise these Terms and Conditions from time to time without prior notice.
Any changes will take effect immediately upon being posted on this page.
We encourage you to review this page periodically to stay informed of updates.
Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of Malaysia.
Any disputes arising from or related to the use of this website shall be subject to the exclusive jurisdiction of the courts of Malaysia.
Hubungi Kami
If you have any questions about these Terms and Conditions, please contact us at:
Support Line: +6012-889 2098
Email: rudhva.my@gmail.com
Address: No. 26G, Jalan Aman Tiara 8, Triana Tropicana Aman, Bandar Rimbayu, 42500 Telok Panglima Garang, Selangor, Malaysia.
